Andre Steiger
e: info@andresteiger.com
p: +1 (434) 851 32 00
a: 312 Oakmere Dr, Cary,NC USA
WORK EXPERIENCE
Systems Engineer
August 2013 - present
NetApp Switzerland GmbH
Customers / Industries
- Global 50 enterprise account (UBS)
- Finance (Private Banks / Cantonal Banks)
- Payment Card Industry (3 major swiss card payment providers)
- Insurance / Re-insurance
- Energy
- Government/Public sector
- Service providers
- Manufacturing
- All customers in the Italian speaking region of Switzerland in various industries
Responsibility
- Present & demonstrate the NetApp portfolio to prospects
- Planning of tech refreshes for existing customers
- Design & Planning cDOT transitions
- Gather customer requirements and perform system sizings
- Respond to customer RFP's
- Run customer on-site proof-of-concept's
- Demonstrate the value-add of NetApp products to customers in Workshops
- Speaker at NetApp/Partner events in all 3 swiss language regions
- Powershell scripts for customer data protection workflows
- Powershell scripts for AutoSupport reporting on whole swiss install base
- Mentoring of Junior Systems Engineers
- DevOPS workshops with customers (banking software automation)
Storage & Infrastructure
Engineer
Nov 2009 - July 2013
Falcon Private Bank Ltd., Switzerland
Technical Responsibility
- NetApp Storage/Backup system responsibility (10 filers)
- Storage capacity planning/consolidation/design
- Plan/Build/Run Virtual desktop environment (Citrix XenDesktop/PVS/VMWare vSphere)
- 24h 3rd level support-standby
- Engineering Client/Server build
- Database environment (MS SQL)
- Windows Application Development (C# & MS-SQL)
Projects
- Automated Infrastructure Inventory Solution & Web Frontend
- Windows Applications / Data Mining
- Plan/Build/Run Legacy Banking systems environment
- Global Storage reorganization / upgrade
- SAP Infrastructure design / planning / implementation
- Application Service Provider environment design / planning / implementation
- Implementation MS CRM
- PowerShell automation solutions (Reporting / Monitoring / Data Mining)
- PowerShell Banking data automation
- PowerShell Client/Server Inventory solution
- Build-up SCCM system deployment
- Branch office setup
- Virtual Desktop migration
Systems Engineer/Administrator
Mar 2008 - Nov 2009
EDS Switzerland Gmbh, Switzerland
Technical Responsibility
- Citrix environments (80+ servers) for multiple customers
- Operation of multiple ESX environments
- W2k3/W2k8 infrastructures
- High availability application environments
- 24h 3rd level support-standby
Projects
- Technical Project Lead Enterprise Worldwide Domain Consolidation & Migration
- Technical Project Lead Exchange 2007 server infrastructure
- Application environment migration for high availability services
- Citrix EdgeSight monitoring and reporting
- Citrix WebInterface (Setup & Customization)
IT-Architect/Systems Engineer
Sep 2006 - Mar 2008
SR Technics AG, Switzerland
Technical Responsibility
- Citrix environment (25+ servers)
- Airbus Real Time Aircraft Data System incl. Oracle DB's
- 24h 3rd level support-standby
Projects
- Planning, Engineering & Implementation Sales Offices Dubai & Mumbai
- Planning, Engineering & Implementation Aircraft Maintenance Stations Paris Orly, Madrid & Shanghai
- New Remote Access Platform based on Citrix Infrastructure
- Project lead Airbus Real Time Aircraft Data System implementation for 3 airlines
Systems Engineer/Webmaster
Jan 2006 - Sep 2006
SR Technics AG, Switzerland
Technical Responsibility
- Administration of Altiris Notification Server
- Client & Server unattended setup with Altiris Deployment Server
- Software packaging (Wise Package Studio) & deployment
- Citrix Server infrastructure (20+ servers)
- Intranet/Internet customer portal
- Assistance with IT-transition from newly acquired companies into the existing environment
- 24h 3rd level standby
Projects
- Bahrain site Domain concept & on-site build-up
- Planning, Conception & build-up group-wide Technical Maintenance & Engineering Infrastructure
- Engineering server builds & unattended installation of Windows Server 2003 operating system
PC Supporter/Systems Engineer
Aug 2004- Jan 2006
SR Technics AG, Switzerland
Technical Responsibility
- 2nd & 3rd level client-support for CH/UK/IRL enterprise locations
- Client management with Altiris Deployment/Notification Server
Projects
- Migration of a Windows NT4.0 environment to Windows 2003/XP
- XP Migration project lead for a company's site
IT-Apprentice
Aug 2000 - Aug 2004
SR Technics AG, Switzerland
Technical Responsibility
- 2nd level client-support
- Citrix Infrastructure support
Projects
- PHP/MySQL CMS Homepage pension fund
- HTML programming Homepage Aircraft technicial school
- XP-Client deployment with Microsoft RIS 2003
- Maintenance & build-up Microsoft SMS
COURSES
& CERTIFICATIONS
NCDA certification Clustered DataONTAP
November 2013
NetApp Insight, Dublin
Server 2008 Enterprise Admin
Jun 2008 - Oct 2008
Self-study
MCITP Enterprise Administration
Citrix CCEA
Nov 2007 - Dec 2007
BCD-Sintrag, Wallisellen
ITIL Service Management
Jul 2006
Company Course, GetIT, Zurich-Airport
Citrix Presentation Server 3.0
Jan 2005
BCD-Sintrag, Wallisellen
Microsoft Windows XP
Jul 2004
ITrain, Zurich-Airport
EDUCATION
2000- 2004
Technical college
Berufsmaturitätsschule, Winterthur
2000- 2004
Professional School
Berufsschule, Winterthur
2000- 2004
IT-Apprenticeship
SR Technics Switzerland, Zurich-Airport
2000- 2001
ZLI IT-school
ZLI Basislehrjahr, Winterthur
1997 - 2000
High School
Oberstufenschulhaus Spitz, Kloten
1991 - 1997
Elementary School
Primarschule Spitz, Kloten
SKILLS
Operating Systems &
Virtualization
- Windows Server NT 4 - 2012
- Windows 3.1 - 10
- Mac OS X
- VMWare ESX / Workstation / Server / Fusion
- Microsoft Hyper-V
- Citrix XenServer
- Parallels Desktop
Server Technologies &
Storage/Backup
- Citrix XenApp / XenDesktop / PVS / Access Gateway
- Altiris Deployment & Notification Server
- Microsoft AD / Group policies
- Microsoft SMS/SCCM / WSUS / TMG
- Microsoft SharePoint
- Microsoft Identity Management
- Microsoft CRM
- Microsoft Exchange
- Varonis DatAdvantage & DataPrivilege
- HP Printing Infrastructure
- McAfee ePolicy Orchestrator / AntiVirus
- Symantec Corporate Antivirus
- NetApp DataONTAP 7-mode
- NetApp Clustered DataONTAP / ONTAP 9
- SnapManager Suite
- NetVault Backup
- Legato Backup
- Veritas NetBackup
- McAfee Enterprise Scan for Storage
- TrendMicro Scan for Storage
Programming Languages &
Databases
- PowerShell
- ASP.net (C#)
- Windows Forms Applications (C#)
- C
- Visual Basic
- Batch
- Java
- JavaScript
- HTML
- CSS
- PHP
- MS SQL 2000 - 2012
- Oracle
- MySQL
Hardware & Software
knowledge
- HP ProLiant / IBM Server
- Apple iDevices & Enterprise Device Management
- Microsoft Office Suite
- Adobe Creative Suite
LANGUAGES
Languages
- German (native)
- Italian (good written, excellent spoken)
- English (excellent written, excellent spoken)
- French (good written, good spoken)
- Spanish (basic knowledge)