WORK EXPERIENCE
Systems Engineer
August 2013 - present

NetApp Switzerland GmbH

Reference Aug 2013 - present

Customers / Industries

  • Global 50 enterprise account (UBS)
  • Finance (Private Banks / Cantonal Banks)
  • Payment Card Industry (3 major swiss card payment providers)
  • Insurance / Re-insurance
  • Energy
  • Government/Public sector
  • Service providers
  • Manufacturing
  • All customers in the Italian speaking region of Switzerland in various industries

Responsibility

  • Present & demonstrate the NetApp portfolio to prospects
  • Planning of tech refreshes for existing customers
  • Design & Planning cDOT transitions
  • Gather customer requirements and perform system sizings
  • Respond to customer RFP's
  • Run customer on-site proof-of-concept's
  • Demonstrate the value-add of NetApp products to customers in Workshops
  • Speaker at NetApp/Partner events in all 3 swiss language regions
  • Powershell scripts for customer data protection workflows
  • Powershell scripts for AutoSupport reporting on whole swiss install base
  • Mentoring of Junior Systems Engineers
  • DevOPS workshops with customers (banking software automation)
Storage & Infrastructure Engineer
Nov 2009 - July 2013

Falcon Private Bank Ltd., Switzerland

Reference Nov 2009 - Sep 2011

Reference Oct 2011 - Jul 2013

Technical Responsibility

  • NetApp Storage/Backup system responsibility (10 filers)
  • Storage capacity planning/consolidation/design
  • Plan/Build/Run Virtual desktop environment (Citrix XenDesktop/PVS/VMWare vSphere)
  • 24h 3rd level support-standby
  • Engineering Client/Server build
  • Database environment (MS SQL)
  • Windows Application Development (C# & MS-SQL)

Projects

  • Automated Infrastructure Inventory Solution & Web Frontend
  • Windows Applications / Data Mining
  • Plan/Build/Run Legacy Banking systems environment
  • Global Storage reorganization / upgrade
  • SAP Infrastructure design / planning / implementation
  • Application Service Provider environment design / planning / implementation
  • Implementation MS CRM
  • PowerShell automation solutions (Reporting / Monitoring / Data Mining)
  • PowerShell Banking data automation
  • PowerShell Client/Server Inventory solution
  • Build-up SCCM system deployment
  • Branch office setup
  • Virtual Desktop migration
Systems Engineer/Administrator
Mar 2008 - Nov 2009

EDS Switzerland Gmbh, Switzerland

Reference

Technical Responsibility

  • Citrix environments (80+ servers) for multiple customers
  • Operation of multiple ESX environments
  • W2k3/W2k8 infrastructures
  • High availability application environments
  • 24h 3rd level support-standby

Projects

  • Technical Project Lead Enterprise Worldwide Domain Consolidation & Migration
  • Technical Project Lead Exchange 2007 server infrastructure
  • Application environment migration for high availability services
  • Citrix EdgeSight monitoring and reporting
  • Citrix WebInterface (Setup & Customization)
IT-Architect/Systems Engineer
Sep 2006 - Mar 2008

SR Technics AG, Switzerland

Reference

Technical Responsibility

  • Citrix environment (25+ servers)
  • Airbus Real Time Aircraft Data System incl. Oracle DB's
  • 24h 3rd level support-standby

Projects

  • Planning, Engineering & Implementation Sales Offices Dubai & Mumbai
  • Planning, Engineering & Implementation Aircraft Maintenance Stations Paris Orly, Madrid & Shanghai
  • New Remote Access Platform based on Citrix Infrastructure
  • Project lead Airbus Real Time Aircraft Data System implementation for 3 airlines
Systems Engineer/Webmaster
Jan 2006 - Sep 2006

SR Technics AG, Switzerland

Technical Responsibility

  • Administration of Altiris Notification Server
  • Client & Server unattended setup with Altiris Deployment Server
  • Software packaging (Wise Package Studio) & deployment
  • Citrix Server infrastructure (20+ servers)
  • Intranet/Internet customer portal
  • Assistance with IT-transition from newly acquired companies into the existing environment
  • 24h 3rd level standby

Projects

  • Bahrain site Domain concept & on-site build-up
  • Planning, Conception & build-up group-wide Technical Maintenance & Engineering Infrastructure
  • Engineering server builds & unattended installation of Windows Server 2003 operating system
PC Supporter/Systems Engineer
Aug 2004- Jan 2006

SR Technics AG, Switzerland

Technical Responsibility

  • 2nd & 3rd level client-support for CH/UK/IRL enterprise locations
  • Client management with Altiris Deployment/Notification Server

Projects

  • Migration of a Windows NT4.0 environment to Windows 2003/XP
  • XP Migration project lead for a company's site
IT-Apprentice
Aug 2000 - Aug 2004

SR Technics AG, Switzerland

Reference

Technical Responsibility

  • 2nd level client-support
  • Citrix Infrastructure support

Projects

  • PHP/MySQL CMS Homepage pension fund
  • HTML programming Homepage Aircraft technicial school
  • XP-Client deployment with Microsoft RIS 2003
  • Maintenance & build-up Microsoft SMS
COURSES & CERTIFICATIONS
NetApp internal trainings
Aug 2013 - present

internal

Internal training transcript

NCSA Hybrid Cloud / NCSIE certifications
November 2016

NetApp Insight 2016, Berlin

Certification Transcript

NCSA/NCIE/NCDA certifications
November 2015

NetApp Insight 2015, Berlin

Certification Transcript

Elite consulting skills 
December 2014

NetApp, Amsterdam

Course certification

NCDA certification Clustered DataONTAP
November 2013

NetApp Insight, Dublin

NCDA Clustered DataONTAP certification

NetApp Clustered DataONTAP administration 
August 2013

NetApp, Amsterdam

Course certification

NetApp NCDA 7-mode
Feb 2013

FastLane, Wallisellen

NCDA certification 

Course certification

NetApp OnTAP Fundamentals
Aug 2010

FastLane, Wallisellen

Course certification

VMWare ESX 3.5
Mar 2009

HP, Dübendorf

Course certification

Exchange 2007
Feb 2009

Self-study

MCTS Microsoft Exchange 2007

Server 2008 Enterprise Admin
Jun 2008 - Oct 2008

Self-study

MCITP Enterprise Administration

MCTS Microsoft Windows Vista

MCTS ApplicationsInfrastructure

MCITP Server Administrator

MCTS Network Infrastructure

MCTS Active Directory

Citrix CCEA
Nov 2007 - Dec 2007

BCD-Sintrag, Wallisellen

CCEA Presentation Server

CCA Password Manager

CCA Access Gateway

CCEA Presentation Server

Airbus Airman
Sep 2007 / Nov 2006

Airbus Industries, Toulouse FR

Airbus Airman Administration

ITIL Service Management
Jul 2006

Company Course, GetIT, Zurich-Airport
Citrix Presentation Server 4.0
Mar 2006

BCD-Sintrag, Wallisellen

CCA XenApp Server

Citrix Presentation Server 3.0
Jan 2005

BCD-Sintrag, Wallisellen
Microsoft Windows XP
Jul 2004

ITrain, Zurich-Airport
FCE First Certificate English
Jun 2004

Cambridge Institute, Winterthur

First Certificate

EDUCATION
2000- 2004
Technical college
Berufsmaturitätsschule, Winterthur
2000- 2004
Professional School
Berufsschule, Winterthur
2000- 2004
IT-Apprenticeship
SR Technics Switzerland, Zurich-Airport
2000- 2001
ZLI IT-school
ZLI Basislehrjahr, Winterthur
1997 - 2000
High School
Oberstufenschulhaus Spitz, Kloten
1991 - 1997
Elementary School
Primarschule Spitz, Kloten
SKILLS
Operating Systems & Virtualization
  • Windows Server NT 4 - 2012
  • Windows 3.1 - 10
  • Mac OS X
  • VMWare ESX / Workstation / Server / Fusion
  • Microsoft Hyper-V
  • Citrix XenServer
  • Parallels Desktop

Server Technologies & Storage/Backup
  • Citrix XenApp / XenDesktop / PVS / Access Gateway
  • Altiris Deployment & Notification Server
  • Microsoft AD / Group policies
  • Microsoft SMS/SCCM / WSUS / TMG
  • Microsoft SharePoint
  • Microsoft Identity Management
  • Microsoft CRM
  • Microsoft Exchange
  • Varonis DatAdvantage & DataPrivilege
  • HP Printing Infrastructure
  • McAfee ePolicy Orchestrator / AntiVirus
  • Symantec Corporate Antivirus
  • NetApp DataONTAP 7-mode
  • NetApp Clustered DataONTAP / ONTAP 9
  • SnapManager Suite
  • NetVault Backup
  • Legato Backup
  • Veritas NetBackup
  • McAfee Enterprise Scan for Storage
  • TrendMicro Scan for Storage

Programming Languages & Databases
  • PowerShell
  • ASP.net (C#)
  • Windows Forms Applications (C#)
  • C
  • Visual Basic
  • Batch
  • Java
  • JavaScript
  • HTML
  • CSS
  • PHP
  • MS SQL 2000 - 2012
  • Oracle
  • MySQL

 


Hardware & Software knowledge
  • HP ProLiant / IBM Server
  • Apple iDevices & Enterprise Device Management
  • Microsoft Office Suite
  • Adobe Creative Suite

 


LANGUAGES
Languages
  • German (native)
  • Italian (good written, excellent spoken)
  • English (excellent written, excellent spoken)
  • French (good written, good spoken)
  • Spanish (basic knowledge)